Changed Your Mind or Spotted a Mistake?
We know things happen—maybe you moved, maybe you mistyped. If you've placed an order with the wrong delivery address, here's what to do:
🕒 Act Fast
If your order hasn’t shipped yet, we’ll do our best to update the address.
Contact Us Immediately
Use the chat widget below or submit a request with:Your full name
Order number
Correct delivery address
Wait for Confirmation
Our team will confirm whether the change was successful.
📦 Already Shipped?
Once an order is in transit, we're unable to change the delivery address. But you still have options:
Try Intercepting via Courier:
Once your shipping confirmation email arrives, use the tracking link to see if the courier offers rerouting options.Order Returned to Sender:
If delivery fails, your parcel may be returned to us. You’ll receive a refund (minus shipping) once it arrives back at our warehouse.
💡 Need Help?
If you’re unsure of your order status or just need to double-check, reach out via the chat widget or contact us here.
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